Terms and Conditions

Your access to and use of the App is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the App.

By accessing or using the App, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the App.

If you download or purchase the App through an online store such as Google Play Store or Apple App Store (“Online Store”), please also review the terms and conditions of that Online Store, which may impose additional requirements.

Please also review our Privacy Policy.

1. License and Restrictions

Subject to these Terms, the Developer grants you a non-exclusive, limited, revocable, non-transferable license to use the App for your personal, non-commercial use on devices that you own or control.

You may not:

• Modify, translate, reverse-engineer, decompile, disassemble, or create derivative works based on the App;
• Use data gathering or extraction tools in connection with the App;
• Reproduce, duplicate, copy, sell, resell, or otherwise exploit the App, in whole or in part, for any purpose without our express written consent;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices in the App.

2. Intellectual Property

The App and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, graphics, audio, video, and the design, selection, and arrangement thereof) are owned by the Developer, its licensors, or other providers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Lunapp name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Developer. You may not use such marks without our prior written permission.

3. In-App Purchases

Virtual Currency and Items

The App may include opportunities to earn, buy, or otherwise obtain virtual currency to access virtual items or goods. Virtual currency and virtual items are not real, have no monetary value, and cannot be redeemed for real currency or items. You have no property right to any virtual currency or virtual item. They may not be transferred or resold. The Developer reserves the right to change or limit the price, availability, expiration date, or order quantity of any virtual currency or items without prior notification.

Subscriptions

Some of our Apps may offer subscription-based access to content or features. When you purchase a subscription:

• The subscription fee will be charged to your chosen payment method in the Online Store.
• Your subscription will automatically renew for the same price and duration unless you cancel it before the renewal date.
• You may manage subscriptions and turn off auto-renewal in your account settings.
• Cancellation takes effect at the end of the current billing period.
• Free trial periods, if offered, convert to paid subscriptions unless cancelled during the trial.

Manage your subscriptions: Google Play | Apple App Store

Payments

All payments are charged and processed by the Online Store (Google Play or Apple App Store). Please review your Online Store’s payment terms for additional conditions. All payments for virtual currency, virtual items, and subscriptions are final. Refunds are processed in accordance with the respective Online Store’s refund policy.

Request a refund: Google Play | Apple App Store

4. User Conduct

You agree not to use the App in any manner that:

• Violates any applicable law or regulation;
• Infringes the rights of any third party;
• Attempts to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from the servers running the App;
• Uses the App for any unauthorized commercial purpose;
• Introduces any viruses, trojan horses, worms, or other harmful material.

5. Availability, Errors, and Inaccuracies

We regularly update our products and services. The App may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information. We cannot guarantee the accuracy or completeness of any information and reserve the right to change or update information and correct errors at any time without prior notice.

6. Links to Third-Party Services

The App may contain links to third-party websites or services that are not owned or controlled by the Developer. The Developer has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that the Developer shall not be liable for any damage or loss caused by or in connection with use of any such third-party services.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Developer, its employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to, use of, or inability to use the App;
• Any conduct or content of any third party on the App;
• Any content obtained from the App;
• Unauthorized access, use, or alteration of your transmissions or content.

8. Disclaimer of Warranties

The App is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

The Developer does not warrant that: (a) the App will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the App is free of viruses or other harmful components; or (d) the results of using the App will meet your requirements.

9. Indemnification

You agree to defend, indemnify, and hold harmless the Developer and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the App or violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kazakhstan, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision is held to be invalid or unenforceable, the remaining provisions will remain in effect. These Terms constitute the entire agreement between us regarding the App.

11. Age Restrictions

Our Apps are NOT intended for users under 13 years of age. You are not authorized to use the App by yourself if you are under 13. If you are between 13 and 17, or under the age of majority in your jurisdiction, you represent that your parent(s) or legal guardian(s) have reviewed and agreed to these Terms.

You are responsible for your own interactions and communications, including the transmission, posting, and uploading of information, and for the consequences of such interactions.

12. Termination

We may terminate or suspend your access to the App immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the App will immediately cease.

13. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice before the new terms take effect. By continuing to use the App after revisions become effective, you agree to be bound by the revised terms.

14. Feedback

The Developer is not obligated to accept unsolicited feedback, suggestions, or other information. If you provide feedback, you agree that the Developer may freely use it for any purpose without compensation, including improvement of its applications and creating derivative products.

15. Contact Us

If you have any questions about these Terms, please contact us:

Lunapp LLP, Z19Y4G2 (010000), Kazakhstan, Astana, Azilkhan Nurshaikyov st., bldg. 10/1.
Email: support@lunappstudio.com

Last updated: February 2026